Unmoderated Testing

Recruit from a panel of over 4 million vetted participants, backed by an industry-leading fraud prevention program. Our robust participant platform matches participants with projects that fit their profile.

When you're using the PlaybookUX panel, you can set up segments to ensure exact demographic quotas.

Keep your research organized by setting up workspaces for different research teams & initiatives. Within workspaces, sort projects into folders. Subsequently, you can group folders.

The tester platform and testers apps will be displayed in the language you select during project setup. Participants will answer questions out loud in the language selected and we’ll transcribe the session in that language. We currently support over 50 languages.

With the click of a button, import PlaybookUX authored templates. If you’re looking for a more customized template, you can save your own test script and audience templates.

Add a card sort or tree test to an unmoderated session to understand why participants organize and find content in a specific way. Participants will record their screen and speak their thoughts out loud while they conduct the card sort or tree test.

Include a PlaybookUX first-click test into your unmoderated study to understand what draws a participants’ attention about a test asset. Use heat maps to analyze the results for a view into the aggregated participant data.

Target both consumers and professionals by age, gender, income, job title, industry and company size (among 12 other filters) and get more specific with screener questions.

The PlaybookUX screen recorder will record the participant’s face, voice and screen across all devices: desktop, mobile and tablet.

With the click of a button, import PlaybookUX authored templates. If you’re looking for a more customized template, you can save your own test script and audience templates.

Recruit an audience from over 42 different countries including the United States, Canada, United Kingdom, Germany, Australia, France and many more.

Ask participants verbal response questions, tasks, multiple choice, rating scale and written response questions. Additionally, you can add links (i.e. website, app store, Figma), upload images and videos for testing.

Looking to get feedback on a mobile app or unreleased app? You can easily test apps by pasting the link to the App Store, Test Flight or Play Store – no code required.

Incorporate a preference test into your unmoderated project with our built-in preference testing tool. Participants will record their screen and vocalize their thoughts as they complete the preference test.

Generate custom summary reports to present to team members. You can import clips, highlight reels, tags and notes into reports. Reports are shareable with a password protected link.

Retrieve past research with the click of a button. Easily search your entire research database for transcripts, notes, tags, clips or reports.

Keep your research organized by setting up workspaces for different research teams & initiatives. Within workspaces, sort projects into folders. Subsequently, you can group folders.

Tagging the transcript, notes and clips is a great way to find themes in your qualitative research across projects and over time. Using tags & reactions will help you identify and keep track of patterns that emerge across your research data.

Adjust the viewing speed, jump 10-seconds, and watch the session picture-in-picture. Enable transcript autoscrolling to seamlessly follow along.

After the session, we’ll generate charts and graphs based on participant responses. Additionally, each question will have a time-on-task chart and a chart of the transcript broken down by participant.

After unmoderated sessions, we’ll automatically run a sentiment analysis on the transcript. Sentiment analysis allows you to quickly view positive and negative things that were said during the session. Additionally, we’ll run a keyword analysis to show you the most common words and phrases from the study.