by PlaybookUX | Nov 13, 2019 | Marketing, Product, Research, Startups
How to start a customer success program in a SaaS startup Customer success means doing everything in your power to make sure your customers succeed. In return, this means you will succeed. For example, let’s say you are in the fintech industry. You have a payments...
by PlaybookUX | Nov 13, 2019 | Uncategorized
Feature Update: Duplicate Projects Duplicate projects to quickly copy audience and tasks from one project to another. Quickly launch studies for speedy user insights. Click the three dots on the project that you’d like to duplicate Click duplicate All project...
by PlaybookUX | Nov 13, 2019 | Uncategorized
Take Notes During User Research Sessions Now you can take notes on unmoderated and moderated studies. Notes allow you to capture important things that were said in the session. We’ll store your notes so you can refer to them at a later date. If you’re not...
by PlaybookUX | Nov 13, 2019 | Uncategorized
Automated A.I. Analytics Report Our tool leverages artificial intelligence so you can spend less time synthesizing. We do this in three different ways so you can receive automated insights, quickly. First, our unbiased technology analyzes the videos to categorize...
by PlaybookUX | Nov 13, 2019 | Uncategorized
Unlimited Team Members Invite your team to PlaybookUX so they can share in the insights! We don’t limit seats since research is a team effort. Use the modal in the account settings to invite team members. Resources UX testing Usability testing methods...
